This Privacy Policy explains what personal information viph collects from Filipino players, how it is used, and the steps taken to keep it secure. Please read this page carefully before registering an account.
Privacy highlights
When you register an account on viph, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe and compliant gaming experiencefor Filipino players. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document required for account verification. We also collect your billing address and payment method details when you make a deposit or request a withdrawal in Philippine pesos. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve performance. All information collected is used solely for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and improving the overall quality of your experience on the platform. We do not collect any personal data beyond what is reasonably necessary for these purposes, and we do not sell your personal information to third parties under any circumstances.
In addition to the information you provide directly, viph may collect data about how you interact with the platform, including the pages you visit, the games or sports markets you engage with, and the frequency and duration of your sessions. This behavioural data helps us personalise your experience, surface relevant promotions, and identify any unusual account activity that may indicate a security concern. We use cookies and similar tracking technologies on our platform to support session management, remember your preferences, and analyse aggregate usage patterns. You may adjust your browser settings to limit certain types of cookies, though doing so may affect the functionality of some platform features. For a full breakdown of how cookies are used, please refer to the relevant section further down this page. If you have questions about the data we hold on your account, the FAQ page provides guidance on how to submit a data access request.
Full name, date of birth, government ID, email, and mobile number collected at registration for KYC compliance.
Deposit and withdrawal details in PHP, payment method references, and transaction history for financial record-keeping.
IP address, browser type, device model, and session logs used to secure your account and maintain platform stability.
Pages visited, games played, and session patterns used to personalise your experience and detect unusual activity.
The personal data collected by viph is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with applicable regulations, and provide customer support when you need assistance. We may also use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Where you have opted in to receive promotional communications, we may send you information about relevant offers available on the platform, though you can withdraw this consent at any time by updating your account preferences. Your data is never sold, rented, or traded to external marketing companies or unrelated third parties. All data processing activities carried out by viph are conducted in accordance with the data protection obligations applicable to online gaming operators serving Filipino players.
Access to your personal data within the viph organisation is strictly limited to staff and systems that require it to perform their specific functions, such as account verification, payment processing, fraud investigation, and customer support. We may share limited personal information with trusted third-party service providers who assist us in delivering the platform, including payment processors, identity verification services, and IT infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are required by law, court order, or regulatory authority to disclose personal information, we will comply with such requirements while taking reasonable steps to notify you where permitted. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place. If you have concerns about how your data is being used, you are encouraged to visit the FAQ page or contact our support team using the email address listed in the footer of this page.
As a Filipino player on the viph platform, you have the right to request access to the personal data we hold about you at any time. You may also request that inaccurate or outdated information be corrected, and in certain circumstances you may request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain specific records. If you believe that your data is being processed in a manner that is inconsistent with this Privacy Policy or applicable data protection law, you have the right to raise a concern with the relevant regulatory authority in the Philippines. We are committed to responding to all data-related requests promptly and in accordance with our legal obligations. To submit a request regarding your personal data, please contact our support team using the email address shown in the footer of this page.
You also have the right to withdraw your consent to receive marketing communications from viph at any time, without affecting the lawfulness of any processing that took place before your withdrawal. If you choose to close your account, we will retain certain records for the period required by applicable law and regulatory guidelines, after which your personal data will be securely deleted or anonymised. We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within the organisation can view your personal information. For more information about your rights or the platform's data practices, please visit the FAQ page or review the Responsible Gaming page for related account management guidance.
Questions or Ready to Join?
If anything in this Privacy Policy is unclear, the FAQ page covers the most common questions from Filipino players. When you are ready to get started, registration on viph takes just a few minutes.